Preferred Hospice
Medicare-certified hospice in Florence, AL
Medicare-certified5★ family survey96% would definitely recommend
Public-record details
- Address
- 1120 Bradshaw Dr, Florence, AL 35630
- Phone
- (256) 767-1322
- Listed under
- 4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Experienced with dementia
- Medicare CCN
- 011592
- Ownership
- For-profit
- Medicare-certified since
- Dec 18, 2002
- Family survey star rating
- 5 of 5
- Families who would definitely recommend
- 96%
- Families rating the hospice 9 or 10
- 94%
- Hospice Care Index
- 8 of 10
- Average patients per day
- 65
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Lauderdale
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 93% |
| Provided timely help | 87% |
| Treated the patient with respect | 98% |
| Gave the right emotional and spiritual support | 96% |
| Helped with pain and symptoms | 88% |
| Would definitely recommend (family) | 96% |
| Rated the hospice 9 or 10 out of 10 | 94% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 8 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 97.89% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 87.2% |
| Medicare spending per patient | $15,161 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 64% |
| Assisted living | 1% |
| Nursing facilities | 33% |
| Skilled nursing facilities | 1% |
Patients' main diagnoses
| Cancer | 10% |
| Dementia | 41% |
| Heart and circulatory disease | 26% |
| Respiratory disease | 7% |
| Stroke | 6% |
| Other conditions | 12% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.