HospiceStars

Sutter Care at Home

Medicare-certified hospice in San Francisco, CA

Medicare-certified3★ family survey79% would definitely recommend

Call (415) 749-4201Send a messageMap ↗

Public-record details

Address
2340 Clay Street, Suite 2b, San Francisco, CA 94115
Phone
(415) 749-4201
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
Medicare CCN
051503
Ownership
For-profit
Medicare-certified since
Nov 1, 1984
Family survey star rating
3 of 5
Families who would definitely recommend
79%
Families rating the hospice 9 or 10
77%
Hospice Care Index
10 of 10
Average patients per day
78
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
San Francisco

CMS certification number 051503. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family75%
Provided timely help67%
Treated the patient with respect86%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms75%
Would definitely recommend (family)79%
Rated the hospice 9 or 10 out of 1077%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)99.51%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life53.5%
Medicare spending per patient$21,445

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes68%
Assisted living19%
Skilled nursing facilities12%

Patients' main diagnoses

Cancer30%
Dementia11%
Heart and circulatory disease15%
Respiratory disease4%
Stroke27%
Other conditions14%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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