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Islands Hospice

Medicare-certified hospice in Honolulu, HI

Medicare-certified3★ family survey79% would definitely recommend

Call (808) 550-2552Send a messageMap ↗

Public-record details

Address
820 Mililani St, Suite 400, Honolulu, HI 96813
Phone
(808) 550-2552
Listed under
Offers higher levels of care, Serves nursing home residents, Inpatient hospice unit care, Nonprofit
Medicare CCN
121509
Ownership
Nonprofit
Medicare-certified since
Nov 26, 2009
Family survey star rating
3 of 5
Families who would definitely recommend
79%
Families rating the hospice 9 or 10
76%
Hospice Care Index
10 of 10
Average patients per day
304
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Honolulu

CMS certification number 121509. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family78%
Provided timely help71%
Treated the patient with respect88%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms69%
Would definitely recommend (family)79%
Rated the hospice 9 or 10 out of 1076%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)95.97%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life43.8%
Medicare spending per patient$19,388

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes71%
Assisted living3%
Nursing facilities15%
Skilled nursing facilities5%
Inpatient hospice units1%

Patients' main diagnoses

Cancer27%
Dementia28%
Heart and circulatory disease12%
Respiratory disease7%
Stroke16%
Other conditions11%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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