Serenity Hospice Services, LLC
Medicare-certified hospice in Metairie, LA
Medicare-certified4★ family survey87% would definitely recommend
Public-record details
- Address
- 3445 North Causeway Blvd, Ste 901, Metairie, LA 70002
- Phone
- (504) 366-3996
- Listed under
- 4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
- Medicare CCN
- 191563
- Ownership
- For-profit
- Medicare-certified since
- Sep 28, 2001
- Family survey star rating
- 4 of 5
- Families who would definitely recommend
- 87%
- Families rating the hospice 9 or 10
- 90%
- Hospice Care Index
- 10 of 10
- Average patients per day
- 54
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Jefferson
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 84% |
| Provided timely help | 80% |
| Treated the patient with respect | 93% |
| Gave the right emotional and spiritual support | 91% |
| Helped with pain and symptoms | 78% |
| Would definitely recommend (family) | 87% |
| Rated the hospice 9 or 10 out of 10 | 90% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 10 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 96.41% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 31% |
| Medicare spending per patient | $13,309 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 85% |
| Assisted living | 6% |
| Nursing facilities | 3% |
| Skilled nursing facilities | 6% |
Patients' main diagnoses
| Cancer | 37% |
| Dementia | 14% |
| Heart and circulatory disease | 14% |
| Respiratory disease | 7% |
| Stroke | 14% |
| Other conditions | 15% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.
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