Interim Healthcare of West Michigan
Medicare-certified hospice in Grand Rapids, MI
Medicare-certified5★ family survey88% would definitely recommend
Public-record details
- Address
- 1971 East Beltline Avenue, Ne, Suite 219, Grand Rapids, MI 49525
- Phone
- (616) 229-0004
- Listed under
- 4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
- Medicare CCN
- 231661
- Ownership
- For-profit
- Medicare-certified since
- Feb 23, 2018
- Family survey star rating
- 5 of 5
- Families who would definitely recommend
- 88%
- Families rating the hospice 9 or 10
- 88%
- Hospice Care Index
- 10 of 10
- Average patients per day
- 109
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Kent
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 85% |
| Provided timely help | 85% |
| Treated the patient with respect | 94% |
| Gave the right emotional and spiritual support | 93% |
| Helped with pain and symptoms | 80% |
| Would definitely recommend (family) | 88% |
| Rated the hospice 9 or 10 out of 10 | 88% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 10 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 98.66% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 80.6% |
| Medicare spending per patient | $19,769 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 19% |
| Assisted living | 67% |
| Skilled nursing facilities | 14% |
Patients' main diagnoses
| Cancer | 5% |
| Dementia | 5% |
| Heart and circulatory disease | 21% |
| Respiratory disease | 4% |
| Stroke | 47% |
| Other conditions | 21% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.
Other hospices in Grand Rapids
Emmanuel HospiceMedicare-certified4★ family survey90% would definitely recommendCorewell Health Hospice & Palliative Care - West MichiganMedicare-certified4★ family survey86% would definitely recommendHeartland Hospice (Grand Rapids)Medicare-certified4★ family survey85% would definitely recommendGentiva IMedicare-certified3★ family survey80% would definitely recommendOptimal Care HospiceMedicare-certified2★ family survey73% would definitely recommendThe Medical Team, INCMedicare-certified