HospiceStars

Optimal Care Hospice

Medicare-certified hospice in Saginaw, MI

Medicare-certified3★ family survey85% would definitely recommend

Call (888) 758-5709Send a messageMap ↗

Public-record details

Address
4760 Fashion Square Blvd, Saginaw, MI 48604
Phone
(888) 758-5709
Listed under
Offers higher levels of care, Serves assisted living residents
Medicare CCN
231689
Ownership
For-profit
Medicare-certified since
Oct 21, 2021
Family survey star rating
3 of 5
Families who would definitely recommend
85%
Families rating the hospice 9 or 10
81%
Hospice Care Index
10 of 10
Average patients per day
88
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Saginaw

CMS certification number 231689. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family80%
Provided timely help75%
Treated the patient with respect92%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms68%
Would definitely recommend (family)85%
Rated the hospice 9 or 10 out of 1081%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)99.45%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life87%
Medicare spending per patient$23,596

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes4%
Assisted living93%
Nursing facilities4%

Patients' main diagnoses

Cancer7%
Dementia21%
Heart and circulatory disease21%
Respiratory disease5%
Stroke37%
Other conditions14%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

Other hospices in Saginaw

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All 12 in Saginaw →