Preferred Hospice of Missouri (Southwest), LLC
Medicare-certified hospice in Ozark, MO
Medicare-certified4★ family survey82% would definitely recommend
Public-record details
- Address
- 5340 N Towne Centre Dr, Ozark, MO 65721
- Phone
- (417) 581-4968
- Listed under
- 4–5 star family rating, Offers higher levels of care, Serves nursing home residents
- Medicare CCN
- 261635
- Ownership
- For-profit
- Medicare-certified since
- Aug 11, 2008
- Family survey star rating
- 4 of 5
- Families who would definitely recommend
- 82%
- Families rating the hospice 9 or 10
- 79%
- Hospice Care Index
- 8 of 10
- Average patients per day
- 120
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Christian
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 79% |
| Provided timely help | 80% |
| Treated the patient with respect | 91% |
| Gave the right emotional and spiritual support | 91% |
| Helped with pain and symptoms | 77% |
| Would definitely recommend (family) | 82% |
| Rated the hospice 9 or 10 out of 10 | 79% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 8 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 77.41% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 41.7% |
| Medicare spending per patient | $19,453 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 6% |
| Nursing facilities | 4% |
| Skilled nursing facilities | 89% |
Patients' main diagnoses
| Cancer | 12% |
| Dementia | 24% |
| Heart and circulatory disease | 20% |
| Respiratory disease | 5% |
| Stroke | 16% |
| Other conditions | 24% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.