HospiceStars

Mercy Medical Center Home Health & Hospice LLC

Medicare-certified hospice in Canton, OH

Medicare-certified4★ family survey82% would definitely recommend

Call (234) 203-3223Send a messageMap ↗

Public-record details

Address
4369 Whipple Avenue Nw, Canton, OH 44718
Phone
(234) 203-3223
Listed under
4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
Medicare CCN
361534
Ownership
For-profit
Medicare-certified since
Dec 28, 1989
Family survey star rating
4 of 5
Families who would definitely recommend
82%
Families rating the hospice 9 or 10
83%
Hospice Care Index
8 of 10
Average patients per day
26
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Stark

CMS certification number 361534. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family82%
Provided timely help83%
Treated the patient with respect92%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms73%
Would definitely recommend (family)82%
Rated the hospice 9 or 10 out of 1083%

Overall family survey rating: 4 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)8 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)100%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life67.2%
Medicare spending per patient$6,563

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes48%
Assisted living7%
Nursing facilities39%
Skilled nursing facilities1%
Hospitals5%

Patients' main diagnoses

Cancer26%
Dementia9%
Heart and circulatory disease11%
Respiratory disease25%
Stroke9%
Other conditions24%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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