HospiceStars

Heartland Hospice

Medicare-certified hospice in Independence, OH

Medicare-certified3★ family survey79% would definitely recommend

Call (216) 901-1464Send a messageMap ↗

Public-record details

Address
4807 Rockside Road, Suite 110, Independence, OH 44131
Phone
(216) 901-1464
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
Medicare CCN
361584
Ownership
For-profit
Medicare-certified since
Mar 7, 1995
Family survey star rating
3 of 5
Families who would definitely recommend
79%
Families rating the hospice 9 or 10
78%
Hospice Care Index
10 of 10
Average patients per day
119
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Cuyahoga

CMS certification number 361584. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family80%
Provided timely help77%
Treated the patient with respect89%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms76%
Would definitely recommend (family)79%
Rated the hospice 9 or 10 out of 1078%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)97.96%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life61.1%
Medicare spending per patient$21,918

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes59%
Assisted living26%
Nursing facilities13%
Skilled nursing facilities1%

Patients' main diagnoses

Cancer14%
Dementia32%
Heart and circulatory disease17%
Respiratory disease16%
Stroke12%
Other conditions13%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

Other hospices in Independence

Cleveland Clinic Hospice6801 Brecksville Road, Suite 10 · Independence, OH 44131 · (216) 444-9819 · Offers higher levels of careAbout 250 patients a day · Hospice Care Index 9/10 · Medicare-certified since 1991Medicare-certified3★ family survey84% would definitely recommendKindred Hospice4401 Rockside Rd, Suite 214 · Independence, OH 44131 · (216) 642-1297 · Offers higher levels of careAbout 132 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2014Medicare-certified3★ family survey82% would definitely recommendSuncrest Hospice Cleveland LLC6500 Rockside Road Suite 130 · Independence, OH 44131 · (216) 859-9020 · Serves nursing home residentsAbout 59 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2022Medicare-certified3★ family survey78% would definitely recommendEcho Hospice of Cleveland LLC6100 Rockside Woods Blvd N, Suite 440 · Independence, OH 44131 · (216) 400-9055 · Offers higher levels of careAbout 52 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2022Medicare-certified77% would definitely recommendAdoration Hospice Care Ohio LLC6133 Rockside Road Suite 20 · Independence, OH 44131 · (216) 455-0635 · Offers higher levels of careAbout 52 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2016Medicare-certified72% would definitely recommendCaring Hospice Services of Ohio, LLC4700 Rockside Road Suite 435 · Independence, OH 44131 · (216) 524-5500 · Serves nursing home residentsAbout 11 patients a day · Hospice Care Index 8/10 · No family survey scores yet · Medicare-certified since 2013Medicare-certified

All 7 in Independence →