Serenity Hospice
Medicare-certified hospice in Eugene, OR
Medicare-certified83% would definitely recommend
Public-record details
- Address
- 1020 Green Acres Road, Suite 12, Eugene, OR 97408
- Phone
- (458) 205-5166
- Listed under
- Offers higher levels of care, Serves assisted living residents, Experienced with dementia
- Medicare CCN
- 381567
- Ownership
- For-profit
- Medicare-certified since
- Nov 13, 2018
- Families who would definitely recommend
- 83%
- Families rating the hospice 9 or 10
- 81%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 47
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Lane
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 81% |
| Provided timely help | 75% |
| Treated the patient with respect | 89% |
| Gave the right emotional and spiritual support | 93% |
| Helped with pain and symptoms | 74% |
| Would definitely recommend (family) | 83% |
| Rated the hospice 9 or 10 out of 10 | 81% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 99.31% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 76.2% |
| Medicare spending per patient | $21,719 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 18% |
| Assisted living | 78% |
| Nursing facilities | 4% |
Patients' main diagnoses
| Cancer | 9% |
| Dementia | 32% |
| Heart and circulatory disease | 30% |
| Respiratory disease | 10% |
| Other conditions | 14% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.