Heartland Hospice (Philadelphia)
Medicare-certified hospice in Bala Cynwyd, PA
Medicare-certified76% would definitely recommend
Public-record details
- Address
- 333 E City Avenue Suite 401, Bala Cynwyd, PA 19004
- Phone
- (610) 941-6700
- Listed under
- Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
- Medicare CCN
- 391570
- Ownership
- For-profit
- Medicare-certified since
- May 26, 1993
- Families who would definitely recommend
- 76%
- Families rating the hospice 9 or 10
- 79%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 18
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Montgomery
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 80% |
| Provided timely help | 71% |
| Treated the patient with respect | 86% |
| Gave the right emotional and spiritual support | 90% |
| Helped with pain and symptoms | 70% |
| Would definitely recommend (family) | 76% |
| Rated the hospice 9 or 10 out of 10 | 79% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 93.1% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 50.4% |
| Medicare spending per patient | $20,268 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 43% |
| Assisted living | 19% |
| Nursing facilities | 38% |
Patients' main diagnoses
| Cancer | 21% |
| Dementia | 31% |
| Stroke | 26% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.