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Family Pillars Hospice INC

Medicare-certified hospice in Bethlehem, PA

Medicare-certified5★ family survey94% would definitely recommend

Call (610) 372-4400Send a messageMap ↗

Public-record details

Address
3910 Adler Place Suite 130, Bethlehem, PA 18017
Phone
(610) 372-4400
Listed under
4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
Medicare CCN
391757
Ownership
For-profit
Medicare-certified since
Aug 17, 2016
Family survey star rating
5 of 5
Families who would definitely recommend
94%
Families rating the hospice 9 or 10
91%
Hospice Care Index
8 of 10
Average patients per day
62
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Lehigh

CMS certification number 391757. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family85%
Provided timely help86%
Treated the patient with respect97%
Gave the right emotional and spiritual support93%
Helped with pain and symptoms86%
Would definitely recommend (family)94%
Rated the hospice 9 or 10 out of 1091%

Overall family survey rating: 5 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)8 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)65.9%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life64.1%
Medicare spending per patient$21,194

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes18%
Assisted living40%
Skilled nursing facilities7%

Patients' main diagnoses

Cancer17%
Dementia31%
Heart and circulatory disease23%
Respiratory disease7%
Stroke12%
Other conditions13%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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