Programa De Servicios De Salud En El Hogar Y Hospicio San Lucas INC
Medicare-certified hospice in Ponce, PR
Medicare-certified2★ family survey78% would definitely recommend
Public-record details
- Address
- 917 Avenida Tito Castro Carr. 14, 4th Floor, Building a, Ponce, PR 00716
- Phone
- (787) 864-0660
- Listed under
- Offers higher levels of care, Serves assisted living residents, Nonprofit, Experienced with dementia
- Medicare CCN
- 401530
- Ownership
- Nonprofit
- Medicare-certified since
- Jan 27, 1993
- Family survey star rating
- 2 of 5
- Families who would definitely recommend
- 78%
- Families rating the hospice 9 or 10
- 73%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 412
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Ponce
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 78% |
| Provided timely help | 73% |
| Treated the patient with respect | 91% |
| Gave the right emotional and spiritual support | 87% |
| Helped with pain and symptoms | 71% |
| Would definitely recommend (family) | 78% |
| Rated the hospice 9 or 10 out of 10 | 73% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 98.58% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 71.1% |
| Medicare spending per patient | $8,780 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 77% |
| Assisted living | 23% |
Patients' main diagnoses
| Cancer | 28% |
| Dementia | 43% |
| Heart and circulatory disease | 6% |
| Respiratory disease | 9% |
| Stroke | 7% |
| Other conditions | 8% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.