Medical Services of America Hospice of the Upstate
Medicare-certified hospice in Greenville, SC
Medicare-certified4★ family survey87% would definitely recommend
Public-record details
- Address
- 528 Howell Road, Suite 20, Greenville, SC 29615
- Phone
- (864) 627-4270
- Listed under
- 4–5 star family rating, Offers higher levels of care, Serves assisted living residents, Experienced with dementia
- Medicare CCN
- 421554
- Ownership
- For-profit
- Medicare-certified since
- Sep 29, 2004
- Family survey star rating
- 4 of 5
- Families who would definitely recommend
- 87%
- Families rating the hospice 9 or 10
- 84%
- Hospice Care Index
- 10 of 10
- Average patients per day
- 74
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Greenville
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 81% |
| Provided timely help | 82% |
| Treated the patient with respect | 94% |
| Gave the right emotional and spiritual support | 89% |
| Helped with pain and symptoms | 83% |
| Would definitely recommend (family) | 87% |
| Rated the hospice 9 or 10 out of 10 | 84% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 10 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 96.09% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 73.2% |
| Medicare spending per patient | $17,557 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 69% |
| Assisted living | 28% |
| Nursing facilities | 1% |
| Skilled nursing facilities | 3% |
Patients' main diagnoses
| Cancer | 22% |
| Dementia | 33% |
| Heart and circulatory disease | 20% |
| Respiratory disease | 9% |
| Other conditions | 16% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.
Other hospices in Greenville
Family Hospice of Greenville LLCMedicare-certified5★ family survey92% would definitely recommendHospice & Palliative Care Palmetto Region- Greenville CountyMedicare-certified4★ family survey89% would definitely recommendInterim Healthcare of the Upstate HospiceMedicare-certified4★ family survey86% would definitely recommendAffinity Hospice - AndersonMedicare-certified74% would definitely recommendAffinity HospiceMedicare-certifiedPathway Hospice LLCMedicare-certified