HospiceStars

Gentiva

Medicare-certified hospice in Amarillo, TX

Medicare-certified4★ family survey85% would definitely recommend

Call (806) 372-7696Send a messageMap ↗

Public-record details

Address
3232 Hobbs Road, Amarillo, TX 79109
Phone
(806) 372-7696
Listed under
4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
Medicare CCN
451663
Ownership
For-profit
Medicare-certified since
Mar 5, 1997
Family survey star rating
4 of 5
Families who would definitely recommend
85%
Families rating the hospice 9 or 10
84%
Hospice Care Index
9 of 10
Average patients per day
106
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Randall

CMS certification number 451663. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family80%
Provided timely help77%
Treated the patient with respect91%
Gave the right emotional and spiritual support91%
Helped with pain and symptoms79%
Would definitely recommend (family)85%
Rated the hospice 9 or 10 out of 1084%

Overall family survey rating: 4 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)9 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)99.78%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life69.9%
Medicare spending per patient$17,173

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes61%
Assisted living9%
Nursing facilities29%

Patients' main diagnoses

Cancer24%
Dementia20%
Heart and circulatory disease26%
Respiratory disease10%
Stroke15%
Other conditions7%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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