Heartland Hospice Eau Claire
Medicare-certified hospice in Eau Claire, WI
Medicare-certified3★ family survey88% would definitely recommend
Public-record details
- Address
- 3410 Oakwood Mall Dr Suite 400, Eau Claire, WI 54701
- Phone
- (715) 214-2485
- Listed under
- Serves nursing home residents, Serves assisted living residents
- Medicare CCN
- 521618
- Medicare-certified since
- Jun 28, 2023
- Family survey star rating
- 3 of 5
- Families who would definitely recommend
- 88%
- Families rating the hospice 9 or 10
- 83%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 65
- County
- Eau Claire
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 78% |
| Provided timely help | 71% |
| Treated the patient with respect | 92% |
| Gave the right emotional and spiritual support | 96% |
| Helped with pain and symptoms | 71% |
| Would definitely recommend (family) | 88% |
| Rated the hospice 9 or 10 out of 10 | 83% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 96.5% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 80.8% |
| Medicare spending per patient | $18,767 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 30% |
| Assisted living | 48% |
| Nursing facilities | 21% |
Patients' main diagnoses
| Cancer | 16% |
| Dementia | 9% |
| Heart and circulatory disease | 43% |
| Respiratory disease | 7% |
| Stroke | 17% |
| Other conditions | 11% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.
Other hospices in Eau Claire
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