Heart to Heart Hospice of Austin LTD
Medicare-certified hospice in Austin, TX
Medicare-certified3★ family survey85% would definitely recommend
Public-record details
- Address
- 4009 Banister Lane, Suite 100, Austin, TX 78704
- Phone
- (512) 707-2600
- Listed under
- Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
- Medicare CCN
- 671529
- Ownership
- For-profit
- Medicare-certified since
- Mar 8, 2006
- Family survey star rating
- 3 of 5
- Families who would definitely recommend
- 85%
- Families rating the hospice 9 or 10
- 86%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 78
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Travis
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 76% |
| Provided timely help | 71% |
| Treated the patient with respect | 90% |
| Gave the right emotional and spiritual support | 87% |
| Helped with pain and symptoms | 69% |
| Would definitely recommend (family) | 85% |
| Rated the hospice 9 or 10 out of 10 | 86% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 99.56% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 69.9% |
| Medicare spending per patient | $20,141 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 33% |
| Assisted living | 16% |
| Nursing facilities | 51% |
Patients' main diagnoses
| Cancer | 16% |
| Dementia | 40% |
| Heart and circulatory disease | 15% |
| Respiratory disease | 10% |
| Stroke | 9% |
| Other conditions | 11% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.
Other hospices in Austin
Hospice AustinMedicare-certified4★ family survey90% would definitely recommendSt. David's Hospice & Family CareMedicare-certified4★ family survey86% would definitely recommendSilverado Hospice- AustinMedicare-certified3★ family survey88% would definitely recommendHalcyon Home LLCMedicare-certified3★ family survey82% would definitely recommendNew Century Hospice of AustinMedicare-certified3★ family survey82% would definitely recommendEnhabit HospiceMedicare-certified3★ family survey78% would definitely recommendAccentcare Hospice & Palliative Care - AustinMedicare-certified2★ family survey79% would definitely recommendSuncrest HospiceMedicare-certified2★ family survey76% would definitely recommend