HospiceStars

Willowbrook Hospice, LLC

Medicare-certified hospice in Cartersville, GA

Medicare-certified2★ family survey76% would definitely recommend

Call (470) 315-4728Send a messageMap ↗

Public-record details

Address
162 W Main Street, Suite 306, Cartersville, GA 30120
Phone
(470) 315-4728
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
Medicare CCN
851535
Ownership
For-profit
Medicare-certified since
Aug 19, 2020
Family survey star rating
2 of 5
Families who would definitely recommend
76%
Families rating the hospice 9 or 10
75%
Hospice Care Index
9 of 10
Average patients per day
160
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Bartow

CMS certification number 851535. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family77%
Provided timely help76%
Treated the patient with respect85%
Gave the right emotional and spiritual support86%
Helped with pain and symptoms74%
Would definitely recommend (family)76%
Rated the hospice 9 or 10 out of 1075%

Overall family survey rating: 2 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)9 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)78.78%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life48.9%
Medicare spending per patient$18,075

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes16%
Assisted living18%
Nursing facilities49%
Skilled nursing facilities17%

Patients' main diagnoses

Cancer7%
Dementia41%
Heart and circulatory disease20%
Respiratory disease9%
Stroke2%
Other conditions22%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

Other hospices in Cartersville

All 4 in Cartersville →