HospiceStars

Reliance Hospice, INC

Medicare-certified hospice in Palm Desert, CA

Medicare-certified3★ family survey81% would definitely recommend

Call (760) 423-6924Send a messageMap ↗

Public-record details

Address
74130 Country Club Drive, # 103 a, Palm Desert, CA 92260
Phone
(760) 423-6924
Listed under
Offers higher levels of care, Serves assisted living residents
Medicare CCN
921566
Ownership
For-profit
Medicare-certified since
Nov 21, 2016
Family survey star rating
3 of 5
Families who would definitely recommend
81%
Families rating the hospice 9 or 10
81%
Hospice Care Index
10 of 10
Average patients per day
67
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Riverside

CMS certification number 921566. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family80%
Provided timely help75%
Treated the patient with respect88%
Gave the right emotional and spiritual support91%
Helped with pain and symptoms71%
Would definitely recommend (family)81%
Rated the hospice 9 or 10 out of 1081%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)89.12%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life43.5%
Medicare spending per patient$14,341

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes84%
Assisted living12%
Nursing facilities1%
Skilled nursing facilities2%
Hospitals1%

Patients' main diagnoses

Cancer28%
Dementia22%
Heart and circulatory disease22%
Respiratory disease6%
Stroke6%
Other conditions17%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

Other hospices in Palm Desert

Gentiva36947 Cook Street, Building 10, Suite 102 · Palm Desert, CA 92211 · (760) 346-2816 · Offers higher levels of careAbout 42 patients a day · Hospice Care Index 9/10 · Medicare-certified since 1998Medicare-certified3★ family survey77% would definitely recommendTranquility Sands Hospice, INC74333 Highway 111, Suite 204 · Palm Desert, CA 92260 · (760) 565-1774 · Offers higher levels of careAbout 19 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2021Medicare-certified85% would definitely recommendSuncrest Hospice Care36923 Cook Street, Ste 102-1 · Palm Desert, CA 92211 · (760) 699-0053 · Offers higher levels of careAbout 35 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2019Medicare-certified76% would definitely recommendAllied Hospice & Palliative Care36947 Cook Street, Ste 104 · Palm Desert, CA 92211 · (760) 537-4647 · Serves assisted living residentsAbout 32 patients a day · Hospice Care Index 10/10 · No family survey scores yet · Medicare-certified since 2022Medicare-certifiedBella Terra Hospice of the Desert75410 Gerald Ford Drive, Suite 202 · Palm Desert, CA 92211 · (760) 904-6070 · Offers higher levels of careAbout 36 patients a day · Hospice Care Index 8/10 · No family survey scores yet · Medicare-certified since 2015Medicare-certifiedCaring & Helping Hearts Hospice41865 Boardwalk, Suite 216 · Palm Desert, CA 92211 · (760) 469-4003About 1 patient a day · No family survey scores yet · Medicare-certified since 2022Medicare-certifiedMkb Consulting LLC74710 Highway 111, Suite 102 · Palm Desert, CA 92260 · (800) 909-7971 · Serves assisted living residentsAbout 5 patients a day · No family survey scores yet · Medicare-certified since 2021Medicare-certifiedPreventive Care Hospice, INC74-854 Velie Way, Ste 7 · Palm Desert, CA 92260 · (818) 371-5979No family survey scores yet · Medicare-certified since 2022Medicare-certified

All 9 in Palm Desert →