Hospice Mercy
Medicare-certified hospice in Durango, CO
Medicare-certified4★ family survey87% would definitely recommend
Public-record details
- Address
- 175 Mercado St, Ste 131, Durango, CO 81301
- Phone
- (970) 382-2000
- Listed under
- 4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Inpatient hospice unit care, Nonprofit
- Medicare CCN
- 061512
- Ownership
- Nonprofit
- Medicare-certified since
- Jun 6, 1986
- Family survey star rating
- 4 of 5
- Families who would definitely recommend
- 87%
- Families rating the hospice 9 or 10
- 82%
- Hospice Care Index
- 10 of 10
- Average patients per day
- 44
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- La Plata
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 84% |
| Provided timely help | 82% |
| Treated the patient with respect | 91% |
| Gave the right emotional and spiritual support | 93% |
| Helped with pain and symptoms | 80% |
| Would definitely recommend (family) | 87% |
| Rated the hospice 9 or 10 out of 10 | 82% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 10 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 88.85% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 51.3% |
| Medicare spending per patient | $13,399 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 82% |
| Assisted living | 1% |
| Skilled nursing facilities | 11% |
| Inpatient hospice units | 6% |
Patients' main diagnoses
| Cancer | 31% |
| Dementia | 13% |
| Heart and circulatory disease | 30% |
| Respiratory disease | 8% |
| Stroke | 8% |
| Other conditions | 10% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.