HospiceStars

DBA Hawai'i Care Choices

Medicare-certified hospice in Hilo, HI

Medicare-certified4★ family survey88% would definitely recommend

Call (808) 969-1733Send a messageMap ↗

Public-record details

Address
1011 Waianuenue Avenue, Hilo, HI 96720
Phone
(808) 969-1733
Listed under
4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Nonprofit
Medicare CCN
121503
Ownership
Nonprofit
Medicare-certified since
Aug 25, 1989
Family survey star rating
4 of 5
Families who would definitely recommend
88%
Families rating the hospice 9 or 10
87%
Hospice Care Index
10 of 10
Average patients per day
112
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Hawaii

CMS certification number 121503. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family85%
Provided timely help77%
Treated the patient with respect93%
Gave the right emotional and spiritual support93%
Helped with pain and symptoms79%
Would definitely recommend (family)88%
Rated the hospice 9 or 10 out of 1087%

Overall family survey rating: 4 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)99.54%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life60.8%
Medicare spending per patient$16,432

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes78%
Nursing facilities2%
Skilled nursing facilities10%

Patients' main diagnoses

Cancer25%
Dementia9%
Heart and circulatory disease15%
Respiratory disease10%
Stroke28%
Other conditions15%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.