HospiceStars

Mercy Health Hospice Metropolis

Medicare-certified hospice in Metropolis, IL

Medicare-certified86% would definitely recommend

Call (270) 415-3636Send a messageMap ↗

Public-record details

Address
704 E 5th St, Ste 5, Metropolis, IL 62960
Phone
(270) 415-3636
Listed under
Offers higher levels of care, Serves nursing home residents, Inpatient hospice unit care, Nonprofit
Medicare CCN
141548
Ownership
Nonprofit
Medicare-certified since
May 4, 1992
Families who would definitely recommend
86%
Families rating the hospice 9 or 10
77%
Hospice Care Index
9 of 10
Average patients per day
22
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Massac

CMS certification number 141548. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family77%
Provided timely help74%
Treated the patient with respect92%
Gave the right emotional and spiritual support94%
Helped with pain and symptoms77%
Would definitely recommend (family)86%
Rated the hospice 9 or 10 out of 1077%

Quality measures

Hospice Care Index (0–10, higher is better)9 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)100%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life68.8%
Medicare spending per patient$12,029

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes55%
Assisted living1%
Nursing facilities42%
Skilled nursing facilities1%
Inpatient hospice units1%
Hospitals1%

Patients' main diagnoses

Cancer20%
Dementia20%
Heart and circulatory disease11%
Respiratory disease19%
Stroke16%
Other conditions16%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.