HospiceStars

Sarah Bush Lincoln Hospice

Medicare-certified hospice in Charleston, IL

Medicare-certified5★ family survey90% would definitely recommend

Call (800) 454-4055Send a messageMap ↗

Public-record details

Address
700 W Lincoln Ave, Ste 100, Charleston, IL 61920
Phone
(800) 454-4055
Listed under
4–5 star family rating, Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Inpatient hospice unit care, Nonprofit
Medicare CCN
141599
Ownership
Nonprofit
Medicare-certified since
Aug 10, 1999
Family survey star rating
5 of 5
Families who would definitely recommend
90%
Families rating the hospice 9 or 10
89%
Hospice Care Index
10 of 10
Average patients per day
60
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Coles

CMS certification number 141599. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family88%
Provided timely help83%
Treated the patient with respect96%
Gave the right emotional and spiritual support95%
Helped with pain and symptoms82%
Would definitely recommend (family)90%
Rated the hospice 9 or 10 out of 1089%

Overall family survey rating: 5 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)97.14%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life71.2%
Medicare spending per patient$7,428

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes41%
Assisted living8%
Nursing facilities45%
Inpatient hospice units6%

Patients' main diagnoses

Cancer32%
Dementia27%
Heart and circulatory disease14%
Respiratory disease12%
Stroke5%
Other conditions13%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.