Serenity Hospice, LLC
Medicare-certified hospice in Southborough, MA
Medicare-certified72% would definitely recommend
Public-record details
- Address
- 153 Cordaville Road, Suite 120, Southborough, MA 01772
- Phone
- (508) 266-6402
- Listed under
- Serves nursing home residents, Experienced with dementia
- Medicare CCN
- 221589
- Ownership
- For-profit
- Medicare-certified since
- Aug 23, 2009
- Families who would definitely recommend
- 72%
- Families rating the hospice 9 or 10
- 63%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 28
- Levels of care
- Routine home care only
- County
- Middlesex
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 67% |
| Provided timely help | 67% |
| Treated the patient with respect | 79% |
| Gave the right emotional and spiritual support | 85% |
| Helped with pain and symptoms | 57% |
| Would definitely recommend (family) | 72% |
| Rated the hospice 9 or 10 out of 10 | 63% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 88.04% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 52% |
| Medicare spending per patient | $17,110 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 2% |
| Nursing facilities | 87% |
| Skilled nursing facilities | 11% |
Patients' main diagnoses
| Cancer | 14% |
| Dementia | 60% |
| Other conditions | 16% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.