Heartland Hospice (Monroe)
Medicare-certified hospice in Monroe, MI
Medicare-certified3★ family survey82% would definitely recommend
Public-record details
- Address
- 1070 N Monroe St, Suite B, Monroe, MI 48162
- Phone
- (734) 240-8939
- Listed under
- Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
- Medicare CCN
- 231609
- Ownership
- Other
- Medicare-certified since
- Mar 26, 2008
- Family survey star rating
- 3 of 5
- Families who would definitely recommend
- 82%
- Families rating the hospice 9 or 10
- 79%
- Hospice Care Index
- 9 of 10
- Average patients per day
- 91
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Monroe
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 79% |
| Provided timely help | 75% |
| Treated the patient with respect | 89% |
| Gave the right emotional and spiritual support | 93% |
| Helped with pain and symptoms | 73% |
| Would definitely recommend (family) | 82% |
| Rated the hospice 9 or 10 out of 10 | 79% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 9 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 100% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 50.5% |
| Medicare spending per patient | $12,698 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 55% |
| Assisted living | 22% |
| Nursing facilities | 22% |
| Skilled nursing facilities | 1% |
Patients' main diagnoses
| Cancer | 33% |
| Dementia | 18% |
| Heart and circulatory disease | 21% |
| Respiratory disease | 12% |
| Stroke | 7% |
| Other conditions | 11% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.