West Michigan Hospice, LLC
Medicare-certified hospice in Caledonia, MI
Medicare-certified97% would definitely recommend
Public-record details
- Address
- 6835 Hanna Lake Ave Se, Caledonia, MI 49316
- Phone
- (231) 246-1652
- Listed under
- Experienced with dementia
- Medicare CCN
- 231679
- Ownership
- For-profit
- Medicare-certified since
- May 7, 2020
- Families who would definitely recommend
- 97%
- Families rating the hospice 9 or 10
- 93%
- Hospice Care Index
- 8 of 10
- Average patients per day
- 44
- Levels of care
- Routine home care only
- County
- Kent
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 88% |
| Provided timely help | 86% |
| Treated the patient with respect | 98% |
| Gave the right emotional and spiritual support | 97% |
| Helped with pain and symptoms | 81% |
| Would definitely recommend (family) | 97% |
| Rated the hospice 9 or 10 out of 10 | 93% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 8 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 34.78% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 58.2% |
| Medicare spending per patient | $15,061 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 100% |
Patients' main diagnoses
| Cancer | 22% |
| Dementia | 43% |
| Heart and circulatory disease | 15% |
| Other conditions | 12% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.