HospiceStars

Zusman Community Hospice

Medicare-certified hospice in Columbus, OH

Medicare-certified3★ family survey79% would definitely recommend

Call (614) 559-0350Send a messageMap ↗

Public-record details

Address
1151 College Avenue, Columbus, OH 43209
Phone
(614) 559-0350
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Nonprofit, Experienced with dementia
Medicare CCN
361612
Ownership
Nonprofit
Medicare-certified since
Jul 10, 2002
Family survey star rating
3 of 5
Families who would definitely recommend
79%
Families rating the hospice 9 or 10
81%
Hospice Care Index
10 of 10
Average patients per day
75
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Franklin

CMS certification number 361612. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family76%
Provided timely help73%
Treated the patient with respect89%
Gave the right emotional and spiritual support87%
Helped with pain and symptoms72%
Would definitely recommend (family)79%
Rated the hospice 9 or 10 out of 1081%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)81.2%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life60.5%
Medicare spending per patient$18,244

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes28%
Assisted living47%
Nursing facilities24%
Skilled nursing facilities1%

Patients' main diagnoses

Cancer26%
Dementia35%
Heart and circulatory disease14%
Respiratory disease6%
Stroke7%
Other conditions13%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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