HospiceStars

Heartland Hospice

Medicare-certified hospice in Columbus, OH

Medicare-certified3★ family survey83% would definitely recommend

Call (614) 840-9856Send a messageMap ↗

Public-record details

Address
4565 Beecher Crossing North, Suite D, Columbus, OH 43230
Phone
(614) 840-9856
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
Medicare CCN
361620
Ownership
For-profit
Medicare-certified since
Nov 23, 2004
Family survey star rating
3 of 5
Families who would definitely recommend
83%
Families rating the hospice 9 or 10
79%
Hospice Care Index
9 of 10
Average patients per day
401
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Franklin

CMS certification number 361620. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family78%
Provided timely help73%
Treated the patient with respect90%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms73%
Would definitely recommend (family)83%
Rated the hospice 9 or 10 out of 1079%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)9 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)98.84%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life64.8%
Medicare spending per patient$24,487

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes46%
Assisted living27%
Nursing facilities25%
Skilled nursing facilities2%

Patients' main diagnoses

Cancer16%
Dementia30%
Heart and circulatory disease20%
Respiratory disease14%
Stroke10%
Other conditions14%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

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