Tower Health at Home - Berks
Medicare-certified hospice in Reading, PA
Medicare-certified3★ family survey86% would definitely recommend
Public-record details
- Address
- 739 Reading Avenue Vf Building, 202 3rd Floor, Reading, PA 19611
- Phone
- (610) 378-0481
- Listed under
- Offers higher levels of care, Serves nursing home residents, Inpatient hospice unit care, Nonprofit
- Medicare CCN
- 391536
- Ownership
- Nonprofit
- Medicare-certified since
- Apr 27, 1989
- Family survey star rating
- 3 of 5
- Families who would definitely recommend
- 86%
- Families rating the hospice 9 or 10
- 81%
- Hospice Care Index
- 10 of 10
- Average patients per day
- 72
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Berks
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 83% |
| Provided timely help | 77% |
| Treated the patient with respect | 90% |
| Gave the right emotional and spiritual support | 89% |
| Helped with pain and symptoms | 72% |
| Would definitely recommend (family) | 86% |
| Rated the hospice 9 or 10 out of 10 | 81% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 10 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 100% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 41.4% |
| Medicare spending per patient | $6,354 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 77% |
| Assisted living | 2% |
| Nursing facilities | 2% |
| Skilled nursing facilities | 12% |
| Inpatient hospice units | 2% |
| Hospitals | 6% |
Patients' main diagnoses
| Cancer | 31% |
| Dementia | 4% |
| Heart and circulatory disease | 17% |
| Respiratory disease | 7% |
| Stroke | 9% |
| Other conditions | 33% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.