Hospicio Plena Serenidad
Medicare-certified hospice in Carolina, PR
Medicare-certified85% would definitely recommend
Public-record details
- Address
- Ave Fidalgo Diaz, Bloque #30, #1, Urb Villa Asturias, Carolina, PR 00983
- Phone
- (787) 757-6510
- Listed under
- Serves assisted living residents, Experienced with dementia
- Medicare CCN
- 401566
- Ownership
- For-profit
- Medicare-certified since
- Aug 7, 2007
- Families who would definitely recommend
- 85%
- Families rating the hospice 9 or 10
- 89%
- Hospice Care Index
- 7 of 10
- Average patients per day
- 20
- Levels of care
- Routine home care only
- County
- Carolina
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 80% |
| Provided timely help | 69% |
| Treated the patient with respect | 97% |
| Gave the right emotional and spiritual support | 92% |
| Helped with pain and symptoms | 63% |
| Would definitely recommend (family) | 85% |
| Rated the hospice 9 or 10 out of 10 | 89% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 7 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 92.42% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 35.3% |
| Medicare spending per patient | $4,841 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 72% |
| Assisted living | 28% |
Patients' main diagnoses
| Cancer | 29% |
| Dementia | 36% |
| Heart and circulatory disease | 9% |
| Other conditions | 17% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.