HospiceStars

Affinity Care of Virginia LLC

Medicare-certified hospice in Newport News, VA

Medicare-certified2★ family survey77% would definitely recommend

Call (757) 330-8050Send a messageMap ↗

Public-record details

Address
714 Thimble Shoals Boulevard Suite C, Newport News, VA 23606
Phone
(757) 330-8050
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents
Medicare CCN
491637
Ownership
For-profit
Medicare-certified since
Feb 24, 2021
Family survey star rating
2 of 5
Families who would definitely recommend
77%
Families rating the hospice 9 or 10
77%
Hospice Care Index
10 of 10
Average patients per day
171
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Newport News City

CMS certification number 491637. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family78%
Provided timely help71%
Treated the patient with respect88%
Gave the right emotional and spiritual support87%
Helped with pain and symptoms74%
Would definitely recommend (family)77%
Rated the hospice 9 or 10 out of 1077%

Overall family survey rating: 2 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)100%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life68.2%
Medicare spending per patient$9,937

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes48%
Assisted living34%
Nursing facilities16%
Hospitals1%

Patients' main diagnoses

Cancer17%
Dementia25%
Heart and circulatory disease15%
Respiratory disease18%
Stroke11%
Other conditions18%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

Other hospices in Newport News

Heartland Hospice (Newport News)41 Old Oyster Point Road Ste D · Newport News, VA 23602 · (757) 594-8215 · Offers higher levels of careAbout 65 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2005Medicare-certified3★ family survey86% would definitely recommendRiverside Hospice Care856 J Clyde Morris Blvd, Suite C · Newport News, VA 23601 · (757) 594-2745 · Offers higher levels of careAbout 151 patients a day · Hospice Care Index 10/10 · Medicare-certified since 1992Medicare-certified3★ family survey83% would definitely recommendSentara Home Care Services - Newport News11844 Rock Landing Drive, Suite C · Newport News, VA 23606 · (757) 736-0723 · Offers higher levels of careAbout 70 patients a day · Hospice Care Index 9/10 · Medicare-certified since 1996Medicare-certified3★ family survey78% would definitely recommendGentiva II11835 Fishing Point Dr, Suite 102b · Newport News, VA 23606 · (757) 874-1237 · Offers higher levels of careAbout 40 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2017Medicare-certified87% would definitely recommendPersonal Touch Home Care & Hospice-Newport News11817 Canon Boulevard, Suite 600 · Newport News, VA 23606 · (757) 855-1355 · Offers higher levels of careAbout 16 patients a day · Hospice Care Index 9/10 · Medicare-certified since 1995Medicare-certified75% would definitely recommendVirginia Health Hospice1103 William Styron, Sq S · Newport News, VA 23606 · (757) 223-1396 · Offers higher levels of careAbout 56 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2018Medicare-certified57% would definitely recommend

All 7 in Newport News →