HospiceStars

Heartland Hospice Central Wisconsin

Medicare-certified hospice in Stevens Point, WI

Medicare-certified3★ family survey85% would definitely recommend

Call (715) 344-4541Send a messageMap ↗

Public-record details

Address
3233a Business Park Dr Ste 203, Stevens Point, WI 54482
Phone
(715) 344-4541
Listed under
Serves nursing home residents, Serves assisted living residents
Medicare CCN
521617
Medicare-certified since
Mar 9, 2023
Family survey star rating
3 of 5
Families who would definitely recommend
85%
Families rating the hospice 9 or 10
79%
Hospice Care Index
9 of 10
Average patients per day
216
County
Portage

CMS certification number 521617. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family78%
Provided timely help77%
Treated the patient with respect92%
Gave the right emotional and spiritual support92%
Helped with pain and symptoms73%
Would definitely recommend (family)85%
Rated the hospice 9 or 10 out of 1079%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)9 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)97.84%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life73.2%
Medicare spending per patient$18,411

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes15%
Assisted living54%
Nursing facilities31%
Skilled nursing facilities1%

Patients' main diagnoses

Cancer11%
Dementia12%
Heart and circulatory disease36%
Respiratory disease7%
Stroke24%
Other conditions14%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.