HospiceStars

Ace Home Health Care & Hospice, INC

Medicare-certified hospice in Orinda, CA

Medicare-certified2★ family survey70% would definitely recommend

Call (925) 933-9012Send a messageMap ↗

Public-record details

Address
85 Moraga Way, Suite 100a, Orinda, CA 94563
Phone
(925) 933-9012
Listed under
Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
Medicare CCN
551669
Ownership
For-profit
Medicare-certified since
Dec 12, 2012
Family survey star rating
2 of 5
Families who would definitely recommend
70%
Families rating the hospice 9 or 10
67%
Hospice Care Index
8 of 10
Average patients per day
64
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Contra Costa

CMS certification number 551669. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family78%
Provided timely help69%
Treated the patient with respect86%
Gave the right emotional and spiritual support81%
Helped with pain and symptoms69%
Would definitely recommend (family)70%
Rated the hospice 9 or 10 out of 1067%

Overall family survey rating: 2 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)8 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)99.17%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life18.9%
Medicare spending per patient$18,259

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes71%
Assisted living14%
Skilled nursing facilities15%

Patients' main diagnoses

Cancer30%
Dementia32%
Heart and circulatory disease17%
Respiratory disease7%
Stroke7%
Other conditions8%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.