Crest Palliative Care
Medicare-certified hospice in Shavano Park, TX
Medicare-certified3★ family survey80% would definitely recommend
Public-record details
- Address
- 4085 De Zavala Road, Suite 100, Shavano Park, TX 78249
- Phone
- (210) 469-3200
- Listed under
- Offers higher levels of care, Serves nursing home residents, Serves assisted living residents, Experienced with dementia
- Medicare CCN
- 971501
- Ownership
- For-profit
- Medicare-certified since
- Jun 19, 2019
- Family survey star rating
- 3 of 5
- Families who would definitely recommend
- 80%
- Families rating the hospice 9 or 10
- 78%
- Hospice Care Index
- 10 of 10
- Average patients per day
- 86
- Levels of care
- Routine home care and at least one higher level (continuous home care, inpatient or respite)
- County
- Bexar
What families said
From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:
| Communicated well with the family | 81% |
| Provided timely help | 75% |
| Treated the patient with respect | 92% |
| Gave the right emotional and spiritual support | 87% |
| Helped with pain and symptoms | 77% |
| Would definitely recommend (family) | 80% |
| Rated the hospice 9 or 10 out of 10 | 78% |
Quality measures
| Hospice Care Index (0–10, higher is better) | 10 of 10 |
| Patients who got all 7 recommended care processes at admission (comprehensive assessment) | 97.25% |
| Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life | 56.9% |
| Medicare spending per patient | $18,968 |
Who this hospice serves
Where care was provided (share of care days)
| Private homes | 57% |
| Assisted living | 25% |
| Nursing facilities | 18% |
Patients' main diagnoses
| Cancer | 21% |
| Dementia | 32% |
| Heart and circulatory disease | 17% |
| Respiratory disease | 7% |
| Stroke | 13% |
| Other conditions | 11% |
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.