HospiceStars

Vcu Health Hospice at Home by Bayada

Medicare-certified hospice in Richmond, VA

Medicare-certified3★ family survey83% would definitely recommend

Call (804) 525-1350Send a messageMap ↗

Public-record details

Address
Two Paragon Building, 6802 Paragon Place Suite 201, Richmond, VA 23230
Phone
(804) 525-1350
Listed under
Offers higher levels of care, Serves nursing home residents
Medicare CCN
491648
Ownership
For-profit
Medicare-certified since
Mar 31, 2022
Family survey star rating
3 of 5
Families who would definitely recommend
83%
Families rating the hospice 9 or 10
79%
Hospice Care Index
10 of 10
Average patients per day
39
Levels of care
Routine home care and at least one higher level (continuous home care, inpatient or respite)
County
Henrico

CMS certification number 491648. Source: CMS Hospice General Information, Provider Data and CAHPS Hospice Survey (record). Data as of 2026-09-30.

What families said

From the CAHPS Hospice Survey, sent by CMS-approved vendors to family caregivers after a patient's death (Oct 2023–Sep 2025). Share of families answering the most positive way:

Communicated well with the family80%
Provided timely help68%
Treated the patient with respect90%
Gave the right emotional and spiritual support86%
Helped with pain and symptoms73%
Would definitely recommend (family)83%
Rated the hospice 9 or 10 out of 1079%

Overall family survey rating: 3 of 5 stars.

Quality measures

Hospice Care Index (0–10, higher is better)10 of 10
Patients who got all 7 recommended care processes at admission (comprehensive assessment)99.79%
Patients visited by a registered nurse or social worker on at least 2 of their last 3 days of life49.6%
Medicare spending per patient$8,563

From Medicare claims and assessment data CMS collects under the Hospice Quality Reporting Program; Hospice Care Index Jan 2023–Dec 2024; assessment measures Oct 2024–Sep 2025.

Who this hospice serves

Where care was provided (share of care days)

Private homes83%
Assisted living2%
Nursing facilities9%
Skilled nursing facilities3%
Hospitals2%

Patients' main diagnoses

Cancer42%
Dementia17%
Heart and circulatory disease10%
Respiratory disease7%
Stroke10%
Other conditions15%
Family survey scores cover families of patients who died under this hospice's care, collected by CMS-approved survey vendors. A missing score usually means the hospice is new or small, not that it is poor. You can switch hospices once per benefit period — see Medicare.gov.

Other hospices in Richmond

Suncrest Hospice Richmond7301 Forest Avenue Suite 110 · Richmond, VA 23226 · (804) 905-6740 · Offers higher levels of careAbout 124 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2021Medicare-certified4★ family survey90% would definitely recommendGentiva808 Moorefield Park Drive, Moorefield II, # 113 · Richmond, VA 23236 · (804) 290-4300 · Offers higher levels of careAbout 127 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2003Medicare-certified3★ family survey82% would definitely recommendBon Secours Hospice and Palliative Care2603 Nine Mile Rd Ste 220 · Richmond, VA 23223 · (804) 309-3660 · Offers higher levels of careAbout 145 patients a day · Hospice Care Index 9/10 · Medicare-certified since 1993Medicare-certified3★ family survey82% would definitely recommendJames River Home Health and Hospice9100 Arboretum Parkway Suite 290 · Richmond, VA 23236 · (804) 272-3300 · Offers higher levels of careAbout 114 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2017Medicare-certified3★ family survey79% would definitely recommendTrinity Hospice804 Moorefield Park Drive, Suite 305 · Richmond, VA 23236 · (804) 613-4529 · Offers higher levels of careAbout 91 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2021Medicare-certified3★ family survey79% would definitely recommendSerenity First LLC4915 Fitzhugh Avenue · Richmond, VA 23230 · (804) 562-5730 · Offers higher levels of careAbout 64 patients a day · Hospice Care Index 8/10 · Medicare-certified since 2021Medicare-certified88% would definitely recommendEnhabit Hospice (Richmond)100 Gateway Centre Parkway Suite 205b · Richmond, VA 23235 · (804) 726-2855 · Offers higher levels of careAbout 23 patients a day · Hospice Care Index 10/10 · Medicare-certified since 2014Medicare-certified84% would definitely recommendBristol Hospice - Richmond, L.L.C.7400 Beaufont Springs Drive, Suite 105 · Richmond, VA 23225 · (804) 554-5530 · Serves assisted living residentsAbout 44 patients a day · Hospice Care Index 9/10 · Medicare-certified since 2023Medicare-certified78% would definitely recommend

All 11 in Richmond →